Avoid Fraud – Know Your Auto Repair Shop
Since vehicles are key to most people’s daily life, like getting to work, shuttling kids to and from school, and running errands, any and all problems must be fixed quickly. This is the reason auto repair fraud can become a big problem for those of us who cannot work on our own automobiles. A case was recently brought against a major cooperation that caused the NAAG, or National Association of Attorneys General, to create a task force specifically for automotive repairs. This case involved 43 states and over $200,000 to reform the repair industry.
Because of all the high tech equipment in cars today, it leaves most people at the mercy of repair shops and the high prices they are able to charge. Even necessary repairs, like engine or major truck repairs, may leave consumers questioning whether the job was done correctly or if they overpaid. Some mechanics will install used car parts without telling you, which means you need to be vigilant.
Always check with the Better Business Bureau before deciding on any car repair shop. Avoid the shop if complaints have been filed against it. Check with friends, co-workers and relatives to see if they have used the auto parts shop you are considering. Find out if they liked it or not. This is usually the best way to get an honest evaluation of a car repair service.
When talking with your mechanic, you want to be sure you understand everything he tells you. If you don’t understand what the mechanic says, question him. You should always get a written estimate of the expected repairs. This is especially true of engine repair. Be sure the mechanic understands that you must authorize each repair before it is done.
The National Highway Safety Administration estimates that consumers lose billions of dollars to fraudulent auto repair work every year. This surely indicates that your concerns about being cheated by a mechanic when you take your car in for repairs may be well founded. Be careful of repair shops that try to add extra charges or do repairs that you don’t really need. Be sure to tell the mechanic that you will want your used parts back after repairs have been made. Of course, this will not absolutely prevent them from deceiving you, but it will let them know that you are on your toes.
